How to Increase Awareness for Behavioral Change That Lasts

Marshall Goldsmith
4 min readAug 20, 2021

Meaningful behavioral change is hard to do. If it were easy, everyone would do it!

As an executive coach, I’ve been helping successful people achieve positive lasting change in behavior for more than thirty-five years. Most of my clients embrace the opportunity to change, and most are aware of the fact that behavioral change will help them become more effective leaders, partners, and even family members. A few are not.

My process of helping clients is straightforward and consistent. I interview and listen to my clients’ key stakeholders. These stakeholders could be their colleagues, direct reports, or board members. I accumulate a lot of confidential feedback. Then I go over the summary of this feedback with my clients. My clients take ultimate responsibility for the behavioral changes that they want to make. My job is then very simple. I help my clients achieve positive, lasting change in the behavior that they choose as judged by key stakeholders that they choose. If my clients succeed in achieving this positive change — as judged by their stakeholders — I get paid. If the key stakeholders do not see positive change, I don’t get paid.

Our odds of success improve because I’m with the client every step of the way, telling him or her how to stay on track and not regress to a former self. But that doesn’t diminish the importance of one extremely significant fact:

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Marshall Goldsmith

My mission is simple. I want to help successful people achieve positive, lasting change in behavior; for themselves, their people, and their teams.