Leadership is a Contact Sport: Respond and Involve

If there is one thing I know, it’s how to respond to feedback. A pioneer in the use of customized, 360 degree feedback (confidential feedback from direct reports, peers and managers) as a leadership development tool, I’ve spent the last 30 years using feedback to help people change for the better. In 1993, I received my first national recognition for this work and was ranked by the Wall Street Journal as one of the top ten executive educators in this extraordinary field, which has evolved to become known as “executive coaching.” So, yes, I do know a little about which…